Help CenterTechnical Support

Technical Support

Browser compatibility, device requirements, and technical troubleshooting.

15 articles

All Articles

Clearing Your Browser Cache

Step-by-step instructions for clearing your browser cache to resolve common issues.

Enabling JavaScript for Full Functionality

JavaScript is required for Ilm Al Lughah. Learn how to enable it in your browser.

Fixing Audio Playback Issues

Troubleshoot and fix problems with audio not playing during lessons and quizzes.

Troubleshooting Video Loading Problems

Fix issues with videos not loading or buffering during your Arabic lessons.

What to Do When Pages Load Slowly

Tips and solutions for improving page load speeds on Ilm Al Lughah.

Fixing Display & Rendering Issues

Resolve visual glitches, broken layouts, and rendering problems on the platform.

Arabic Text Not Displaying Correctly

Fix issues with Arabic characters, diacritics, or right-to-left text not rendering properly.

Quiz Not Submitting? Here's How to Fix It

Troubleshoot issues with quizzes not submitting or responses not being recorded.

Progress Not Saving: Troubleshooting Guide

Learn why your learning progress might not be saving and how to fix it.

How to Contact Our Support Team

Learn the best ways to reach our support team for help with any issue.

Reporting a Bug

Found a bug? Learn how to report it effectively so we can fix it quickly.

Internet Connection Tips for Best Experience

Optimize your internet connection for the best learning experience on Ilm Al Lughah.

Supported Devices & Screen Sizes

Find out which devices and screen sizes work best with Ilm Al Lughah.

Accessibility Features on Our Platform

Learn about the accessibility features available on Ilm Al Lughah.