Your account security is our priority, and there are several steps you can take to ensure your Ilm Al Lughah account stays safe. Since we use Google authentication, much of your account security depends on the strength of your Google account.
Essential Security Practices
- Enable 2FA on Google: Two-factor authentication adds an extra layer of security to your Google account. Go to your Google Account settings and enable 2-Step Verification.
- Use a Strong Google Password: Ensure your Google password is unique, at least 12 characters long, and includes a mix of uppercase, lowercase, numbers, and symbols.
- Sign Out on Shared Devices: Always sign out of your Google account and Ilm Al Lughah when using a public or shared computer.
- Monitor Account Activity: Check your Google account's "Security" section periodically to review recent sign-in activity and connected devices.
Recognizing Suspicious Activity
If you notice any unusual activity on your Ilm Al Lughah account — such as progress changes you did not make, modified profile information, or unfamiliar devices in your session list — immediately change your Google password and contact our support team.
We will never ask for your Google password via email, chat, or any other channel. Any such request is a phishing attempt and should be reported. Our official communications will always come from verified Ilm Al Lughah email addresses.