Privacy Policy
Last Updated: May 2026
This Privacy Policy explains how our Arabic learning platform (the “Platform”, “Service”, “Website”, “we”, “our”, or “us”) collects, uses, stores, protects, and processes information when you use the Platform.
By accessing or using the Platform, you agree to the practices described in this Privacy Policy.
1. Purpose of This Privacy Policy
We are committed to protecting user privacy and maintaining transparency regarding how information is collected and used.
This Privacy Policy applies to all features, services, educational systems, assessments, and functionality offered through the Platform.
2. Information We Collect
We may collect different categories of information depending on how you use the Platform.
A. Account Information
When creating an account, we may collect:
- Full name
- Email address
- Username
- Authentication provider information
- Profile preferences
- Timezone and language preferences
B. Educational Data
To provide educational services and track learning progress, we may collect:
- Assessment results
- Quiz scores
- Placement test data
- Lesson progress
- XP and streak information
- Course completion statistics
- Weak area analysis
- Study history
- Time spent learning
- Accuracy percentages
- Badge and achievement progress
C. Technical Information
We may automatically collect technical information including:
- Device type
- Browser type
- Operating system
- IP address
- General location information
- Access times
- Referring pages
- Diagnostic and performance data
D. Authentication Data
When signing in using third-party providers such as Google authentication, we may receive:
- Name
- Email address
- Profile image
- Provider account identifier
We do not receive your passwords from third-party providers.
3. How We Use Information
We use collected information to:
- Provide educational services
- Personalize learning experiences
- Track educational progress
- Generate learning analytics
- Recommend areas for improvement
- Improve Platform functionality
- Maintain security and prevent abuse
- Authenticate users
- Troubleshoot technical issues
- Send important notifications
- Maintain user streaks and progress systems
4. Educational Analytics and Recommendations
The Platform may use automated systems to:
- calculate learning progress
- analyze quiz performance
- identify weak areas
- recommend lessons
- determine placement levels
- track study consistency
These systems are designed solely to support educational learning.
6. Authentication Services
We may use third-party authentication services such as Google login providers. These providers may collect and process information according to their own privacy policies.
We recommend reviewing the privacy policies of any external authentication providers you use.
7. Data Storage and Security
We implement reasonable administrative, technical, and organizational safeguards to help protect user information.
Security measures may include:
- Encrypted connections
- Authentication protection
- Access controls
- Database security measures
- Monitoring systems
However, no system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.
9. Third-Party Services
The Platform may rely on third-party providers for:
- hosting
- authentication
- analytics
- infrastructure
- database systems
- email delivery
- performance monitoring
These providers may process information on our behalf.
10. International Data Processing
Information may be stored or processed in different countries depending on infrastructure providers and hosting systems.
By using the Platform, you acknowledge that information may be transferred internationally.
11. Data Retention
We retain information for as long as reasonably necessary to:
- operate the Platform
- maintain educational records
- provide services
- comply with legal obligations
- improve educational systems
Retention periods may vary depending on the type of information.
12. Account Deletion
Users may request deletion of their account and associated information.
Certain information may be retained where necessary for:
- security purposes
- legal compliance
- fraud prevention
- system integrity
13. Notifications and Communications
We may send notifications related to:
- account activity
- educational reminders
- streak maintenance
- assessment updates
- important service announcements
- security alerts
Users may be able to manage notification preferences where supported.
14. Minors
The Platform may be used by younger learners under parental or guardian supervision where required by applicable laws.
Parents and guardians are encouraged to monitor educational activity and account usage.
15. Educational Content and User Responsibility
Educational recommendations and analytics generated by the Platform are informational tools only.
Users remain responsible for how they interpret and use educational content and recommendations.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions become effective upon posting to the Platform. Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.
17. Your Rights
Depending on your jurisdiction, you may have rights relating to your information, including:
- requesting access
- requesting correction
- requesting deletion
- objecting to certain processing activities
Requests may be submitted through official communication channels provided by the Platform.
18. Contact
If you have questions regarding this Privacy Policy or how information is handled, you may contact us through the Platform or official communication methods provided on the Website.